Privacy Policy and Protection of personal data


Your privacy is important to us. For this reason, we want to be transparent about what we intend to do with the information that you give us or that we will know about you, that is, about your personal data (hereinafter Data), not only because data protection laws require us to do so , but also because we believe in honesty towards our users and customers. Please read this Privacy Policy carefully.


We will notify you in advance of any changes made to this Privacy Policy and we will not make retroactive changes that reduce your privacy rights unless it is legally required and, in this case, your consent will always be required. However, you can request at any time to unsubscribe from the services offered on the website if you are not satisfied with the modifications made.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016. (RGPD); Apartaments Confortable s.a., informs you that by accepting this Privacy Policy, you give your informed, express, free and unequivocal consent for the Data you provide to be treated by Apartaments Confortable s.a., as responsible for the treatment, and on which the security, technical and organizational measures provided for in current regulations are applied.


In this sense and, in accordance with the provisions of the RGPD, below we detail the information on the treatment that Apartaments Confortable S.A carries out on your data.




Collection and processing of personal data

The user of the website has the right to know and understand our privacy policy before providing with any personal information.

What personal data do we process?

The data we will process for the legitimate purposes explained below are the following:



Identification data (name and surname)


Specially protected data is not processed



Identification data (name and surname, NIF, nationality, mobile phone)

Postal and electronic addresses.

Academic data.

Professional data (work experience).

Specially protected data is not processed



Identification data (name and surname, nationality, telephone)



Personal data processed by Apartaments Confortable S.A. have been provided by you. same through the formalization of the reservation, reception C.V. , Newsletter through our website.



We also inform you that we will process those additional data that you voluntarily provide us during future relationships and interactions that the user maintains with Apartaments Confortable S.A., including those that you provide us through a social network or other application. This data depends on the user's own privacy settings, use of the social network or application, as well as the privacy policies of each social network or application, so we recommend reading them carefully before providing us data through these social networks or applications.



What do we process your personal data for?

Through this website, no personal data is collected or transferred to third parties without your consent.


The data requested from the clients of Apartaments Confortable Sky S.A. are strictly necessary and essential to be able to respond or provide them with an effective service.


The personal data that Apartaments Confortable S.A. or a third party on its behalf collect and process are intended to maintain the contractual relationship, if applicable, between the client and Apartaments Confortable S.A., the management, administration, provision, extension and improvement of the services, their adaptation to the preferences and tastes of the customers, the sending by traditional or electronic means of commercial information about the services offered, either today or in the future. Specifically, we process your data for:


Manage your reservations on our website or by our team.

Send information about Apartments Confortable W.AQ. via email even when our relationship has ended unless the interested party states otherwise.

Invite acts or events organized by Apartaments Confortable Sky S.A

Carrying out satisfaction surveys

Basic profiling activities, in accordance with the information you have directly provided us, and intended to ensure the appropriate management of the previous activities.

Manage your personal data for personnel selection processes

The interested party can object to receiving this type of promotional communications, now or at any other time, by sending an email to the email address of our Data Protection Officer, or by sending a request to our postal address, to the attention of the Data Protection Officer.

How long will we keep your data?

Your personal data will be kept as long as your relationship with Apartaments Confortables S.A. is maintained and, after the termination of this relationship for any reason, during the applicable legal prescription periods. In this case, they will be treated only for the purposes of certifying compliance with our legal or contractual obligations. At the end of these limitation periods, your data will be deleted or, alternatively, anonymized.


User rights

The user declares that all the data he provides is true and correct, and undertakes to inform Apartaments Confortable S.A of any changes that may occur.



The user has the right to exercise their rights of access, rectification, deletion and opposition, limitation of treatment, portability of data and not to be subject to automated individualized decisions, through the postal and electronic addresses indicated.

Users can, at any time, confirm that their personal data is subject to treatment, their content, origin and also the exercise of any of the rights of access, opposition, rectification or deletion according to Law 15/2003, of December 18, classified as personal data protection.


The exercise of these rights can be carried out by means of a written and duly signed notification addressed to Apartaments Confortable S.A., Avinguda d'encamp 39, Local 17, Pas de la Casa, Principality of Andorra. In addition, the request must specify the name and surname of the interested person, their address for the purpose of notifications, a photocopy of the document certifying identity and the request that is specified.


Likewise, Apartaments Confortable S.A will only send advertising and promotional communications electronically to the email address of those users who have expressly given their consent. Apartments Confortable S.A. informs the user that he can unsubscribe from this type of communications by following the instructions that appear at the end of all our emails or by communicating this in writing to the email address



Statistical data

In order to offer a better service through this page and with the aim of facilitating its use, only the number of pages visited, number of visits, as well as the activity and frequency of user usage. This data is used for the sole purpose of obtaining anonymous statistical information about the use of the website or to control its specific technical operation and is canceled immediately after its preparation.



This privacy policy is applicable solely and exclusively to the data collected on this website, and not to the data collected on other websites that can be consulted through the links, or to the links of other websites to our website



In no case are cookies used to acquire the user's personal identifying data, nor are their IP addresses recorded. The use of cookies is reserved exclusively to facilitate the user's accessibility to the website and to collect statistical data.



The privacy of all information provided, both by the user through the means of requesting personal data and that accessible through the website, is regulated by Law 15/2003, of December 18 qualified as protection of personal data, and by the regulations that develop it, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of natural persons with regard to the processing of data personal data and the free movement of this data and which repeals Directive 95/46/EC (General Data Protection Regulation).



Modification of the privacy policy

Apartaments Confortable Sky S.A. reserves the right to modify this privacy policy to adapt it to legislative changes, jurisprudence or to the criteria followed by the Data Protection Agency or the competent authority at any time, as well as to the practices of the sector with the understanding that any changes introduced will be announced on this page.